AltaPoint EMR/MPMS Demonstration, Installation,
Training and Support
Dr.
Chris White, OD graduated from Pacific University in Forest Grove
Oregon in 1988 with a degree in Optometry. He established his practice
in Eastsound in 1993 and expanded to Friday Harbor in 1997 to better
serve the San Juan Islands community. San Juans Vision Source is a
full service eye care facility serving the San Juan Islands of Washington.
They provide comprehensive eye exams, treatment of eye disease and
injuries, contact lenses, eyeglasses, LASIK pre-op and post-op care.
Dr. White is an AltaPoint “Power User”, and has pioneered
several of the Vision specific add-on options that are available,
including bar code inventory management and automated appointment
confirmation. In addition, he sells a custom version of the AltaPoint
Vision package that has an extensive database of information, along
with procedures for making your practice get the maximum productivity
for each dollar spent! Dr. White provides demonstrations, custom software
configuration quotes, and offers a one-week on-site training package
that is guaranteed to have you up and running by the time he leaves!
AltaPoint has partnered with Eyefinity, Inc. to create a direct connection for VSP Claims. The AltaPoint-VSP direct connection allows you to easily submit VSP claims without re-entering your claim information to the Eyefinity Portal. The direct connection will save you time and money as well as eliminate clerical re-entry errors.
MedExperts is one of the largest medical software vendors in the nation, as well as one of the largest and most recognized Altapoint Software vendors in the world. They have clients world-wide with thousands of installs across the U.S. One of the main reasons they have been so successful is their unique consulting-based approach to providing real practice solutions rather than just simply selling medical software. Their products and services are among some of the most competitively priced solutions available, and their staff is among the most knowledgeable in the industry. In addition to their expert technical support, MedExperts brings an incredible amount of training expertise and deep understanding of AltaPoint Software. Their training and support staff have performed thousands of installs and training seminars nationwide.
To schedule a demonstration time for AltaPoint Medical, Chiropractic, Vision, Dental or Veterinary, call 763-493-4633, ext. 2 and provide available dates and times. We will schedule an Internet demonstration and send you an email with the meeting login and teleconference information.
Additional Services
Medical Billing Services - with a veteran billing staff, you will not find a better billing solution. Using MedExperts’s unique ASP setup, it is like having your own in-house billing staff. You can still schedule appointments, check patient balances, and print accounting reports “live” on the same system as the people doing your billing. MedExperts offers competitive rates, and starting is as easy as a phone call.
Advanced AltaERA - automatically posts any check, directly to the line item charge of the patient’s account, not only Medicare but Blue Cross’s, United Healthcare, or any insurance company that offers an 835/remittance file. The Advanced AltaERA Module helps improve business office workflow and productivity by eliminating the hand re-keying of remittance information, saving time and resources while significantly lowering accounts receivable costs.
Offsite Backup - is by far a more cost effective backup system than maintaining your own on-site backup. If your system is damaged, or goes down - there is no need to buy replacement equipment - No additional personnel or time is required to recover your data - production down time is minimal - cost of tapes is eliminated. MedExperts has a simple, cost-effective data backup and recovery solution that offers maximum security with no additional hardware requirements. You will have 24 hour 7 days a week access to your data from any location with an Internet connection.
AltaMed Collect - allows the end-user to configure pre-defined rules for collections. The user simply extracts all patients in the AltaPoint system that meets collections criteria. From the easy to use management console, the practice cans simply select/deselect patients that should be transmitted to the collection agency. An electronic file is created and transmitted via the client web site to our collections department. Upon successful transmission, AltaPoint is updated with “Patient Type 2” set equal to “COLLECTIONS”, and a new reminder pop-up added that states that “Patient submitted to collections on (Today’s Date).”
To get a quote for Medical Billing Services, Advanced AltaERA, Offsite Backup, or AltaMed Collect, call 763-493-4633, ext. 1 (Sales), and leave a message with your contact information and your area of interest. We will respond to your inquiry within 48 hours.
NueMD® Demonstration, Installation, Training and Support
NueMD® Pilot Program
NueMD offers a pilot program for existing and potential customers who want to experience and give input about new products before they are officially on the market. There is no cost for the program and no obligation to purchase. The program offers a win-win solution.
NueMD® Training
NueMD®, understands that your primary focus is running your practice, and that is why they are committed to a seamless training and implementation process that is built around your needs and schedule. Each new client receives ten hours of customized training upon sign up with NueMD.
Benefits of the NueMD® training program:
* Access to your practice’s own implementation specialist
* Assistance with e-Claims (EDI) enrollment
* Online training tools effective for new employees
* Onsite assistance available any time
* Hands on training curriculum for optimal learning
* Data uploads available for seamless integration
Training is conducted in five sessions. For your convenience, our training program can either be conducted onsite, or over the Internet via a Virtual Network Connection (VNC). As a supplement to the structured training program, we provide easy-to-follow tutorials on our support Web site, which are ideal for new hires, or for long-term employees who want a quick refresher course.
NueMD® Technical Support
After you have been trained and are familiar with the NueMD system, they offer ongoing technical support. Qualified support representatives are available Monday through Friday from 9 a.m. to 9 p.m. EST and can be reached at our 800 number or via e-mail. In addition, they offer a live help real-time messaging system that has an average queue time of less than 30 seconds. They understand that you have questions that need to be answered quickly and they are waiting for your calls.
To discuss available NueMD® demonstration, installation, training and support options, call 763-493-4633, ext. 1 (Sales).
PRAXIS Training and Support
Many Praxis trainers have been with Infor-Med for years, and have extensive experience in all specialties. The Praxis Training Program is one-on-one and is accomplished at your convenience, either onsite or online, or a combination of the two.
Praxis EMR Training Implementation:
1. Online Training
2. On-Site Training
The Online Praxis training is designed to supply the provider(s) with the basic knowledge needed to build their initial Praxis medical knowledge database(s). Furthermore, Praxis training is provided to all supportive medical staff and is specifically designed for their part of the Praxis implementation process (i.e. Nursing Tasks, Praxforms, Scanaway, Scheduler, etc.).
Online Praxis training may be enhanced with ON-SITE Praxis training. The on-site training is designed as a continuation of the online training where a Praxis trainer will help the provider(s) and medical staff to integrate Praxis into their daily office workflow. The main OBJECTIVE of on-site training is to ensure that Praxis is being used properly and effectively in the entire medical practice. The Praxis trainer achieves this by shadowing each provider and reviewing how the supportive medical staff make use of Praxis.
Both forms of training may occur either before or during the complete network Praxis installation. Providers are able to start training using an individual workstation or laptop with internet access. Training can take place in the office, at home, or at both locations. When the network system is ready, the medical knowledge created in training can be easily transferred.
Praxis Support – is available through three options:
Phone: 818-592-2900
Email: support@infor-med.com
Online Chat Support: http://www.infor-med.com/live_support.html
Online Chat Support is a development for modern day customer and technical support. It allows the support team to reply to clients
within seconds and has proved a very effective method of delivering
support to our clients. When the AAFP survey was conducted in February 2008, Praxis EMR had not yet fully implemented this support feature
and still Praxis Support was ranked number 1. With this new feature
Praxis support will remain first-rate, while at the same time
improving even further.
SpringCharts EMR Demonstration, Installation, Training and Support
SpringCharts Internet Doctor Demo program is an exciting new way to learn about SpringCharts and the benefits it brings to medical practices. Internet Doctor Demos are designed to provide a complete yet concise overview of SpringCharts - at no charge and within the convenience of your office. For busy doctors, finding the time required to research an EHR can be a problem. Just getting a detailed demo of the software may require travel, fees, and/or shutting down the office for an extended period. Our Internet Doctor Demos were designed with these problems in mind. It's easy for you and your staff to participate—all it takes is a high-speed Internet connection, a Windows PC, a speakerphone and about an hour of your time. To top it all off - it's Free!
Internet Demos are scheduled at various times on various days of the week so it's easy to find a date that's convenient for the whole staff to participate at once. To review demonstration times and to sign up now go to: http://springcharts.webex.com/meet/springcharts. Be sure to list 4Med Systems, Inc. as your Reseller Dealer, so we can continue to support you in the process!
Spring Medical offers a range of flexible training options designed to help doctors and staff members get up to speed and using SpringCharts to its full potential as quickly as possible. These include On-Site Training, Internet Training and our acclaimed Tutorials CD. Each of these methods offers quality, in-depth information explained within the context of real-world medical practice scenarios. Choose one or all of the programs and expect to see an almost instant boost to productivity in your practice.
On-Site Training
Our On-Site Training is offered in conjunction with our training partner, Med-Soft National Training Institute (MNTI). The daylong course includes a comprehensive training guide and is taught by an expert in electronic medical records and general medical office operations.
Training Course Content Includes:
· In-depth instruction on SpringCharts’ central features and functions.
· Instruction on unique features and functions including File Cabinet Document Manager and using NDC Medical Connect.
· Integrated exercises that emphasize important points and lessons.
· Questions & Answers
Internet Training
Our Internet Training utilizes the same curriculum as our classroom course but enables participation without travel. The whole office can learn together and all it takes is:
* A Windows PC
* A High-Speed Internet Connection
* A Speaker Phone
Our Internet Training is also offered in conjunction with MNTI and delivered by the same expert instructors. It consists of two three-hour sessions, and includes one training guide. Additional training guides are available at reasonable cost.
SpringCharts Tutorials CD
Our Tutorials CD is a quality self-learning tool that enables doctors and staff members to learn at their own pace. More than 30 lessons are included covering both basic and advanced features and techniques. Each is illustrated with product screenshots and includes practical examples of everyday office functions.
To discuss available SpringCharts demonstration, installation, training and support options, call 763-493-4633, ext. 1 (Sales).